Airport Counter-To-Counter Service
Mokulele Airlines is pleased to announce its Wikiwiki Package Service covering 5 islands and 9 airports. The service is airport counter-to-airport counter for both drop off and pick up of packages. All items must meet our size and weight limits and not contain any hazardous or illegal substances. In most cases, the service is same day, usually within hours after receiving your package. Should we encounter flight delays or cancellations, same day delivery cannot be guaranteed at all locations for all times.
Most of Mokulele Airlines airports are not TSA secured and therefore packages do not involve TSA screening.
Our Honolulu Airport location is TSA controlled and as such, packages weighing over one pound will not be accepted unless you are registered both with TSA and Mokulele as a Known Shipper. Click here for more details, or if you are already registered with TSA, click here to register with Mokulele!
The allowable size for suitcases, boxes, coolers, or any item that will be stowed in our cargo bays are as follows: width 30 inches; height 15 inches; depth 48 inches. These are maximums and are limited to one storage bay. Other storage areas have smaller dimensions (27”w x 13.5”h x 48”d). We will try to accommodate items that fit those dimensions. The maximum weight of any item can be no more than 70 lbs.
Sports equipment (surfboards, bicycles, rifle cases, crossbow and standard bow cases, etc.), that fall within the allowable dimensions will be carried on a case-by-case basis. Specialized rules for shipping firearms (rifles & handguns) will apply. Details can be found in our Contract of Carriage under Rule 21, Section F, Subsection 3 (Firearms and Ammunition).
Shipping Rates (per piece)
$ 5.00 Flat Rate Envelope (under 1 pound maximum; Honolulu outbound only)
$ 8.00 Flat Rate Envelope (up to 5 lbs.; must fit in a 9×12 envelope)
$10.00 Flat Rate Item (up to 5 lbs.)
$15.00 Flat Rate Item (up to 10 lbs.)
$20.00 Flat Rate Item (up to 20 lbs.)
$30.00 Flat Rate Item (up to 35 lbs.)
$40.00 Flat Rate Item (up to 50 lbs.)
$50.00 Flat Rate Item (up to 70 lbs.)
Sports Equipment (per piece)
Small Sports Equip (fishing rods, spears/gun) – $10.00 + weight fee above
Large Sports Equip (surfboard, bicycle, etc.) up to 50 lbs – $40.00
Large Sports Equip (surfboard, bicycle, etc.) up to 70 lbs – $60.00
Mokulele only accepts these debit/credit cards at our counters. All rates subject to 6.25% Federal Transportation Tax.
Mokulele will not be responsible for any spoilage due to delayed departure or arrival of your shipped chilled or frozen items. We do not provide nor have cold storage facilities at our airports. Items must be securely wrapped in a box or container that prevents moisture from leaking due to condensation (plastic bags are no longer allowed for any perishable items). Consigner, Consignee, or both will be responsible for repairs to the aircraft for any liquid damage caused by your shipped item(s). Minimum charge is $150.00. Seafood and prepared foods will be accepted only if it is wrapped in sealed protective material and packed in a leak-proof container. MW does not accept Styrofoam containers. Dry Ice may be used but is subject to the maximum 5.5 lb. limit. See our Contract of Carriage for more details.
Mokulele Airlines will not accept shipment of any hazardous materials, to include:
- Flammable gasses and solids; combustible liquids (e.g. lighter fluid)
- Poisonous (toxic) and Infectious substances
- Items that contain acids (e.g. car batteries)
- Explosives (such as fireworks)
- Radioactive material
- Small gas engine appliances (even if still in an unopened box)
- Battery-Powered Portable Electronic Smoking Devices (e.g., e-cigarettes, e-cigs, e-cigars, e-pipes, personal vaporizers, and electronic nicotine delivery systems)
Mokulele Airlines staff & flight crews reserve the right to inspect your package and its contents for the safety and security of our passengers, aircraft, and your cargo. Due to weight and balance restrictions, we reserve the right to hold your shipment for the next flight out if the planned flight has a weight restriction. Food items will be allowed if in sealed, leak-proof containers.
Even though we try to keep your items in cool, dry locations both before and after flight, there are times when it may be subject to normal sunlight and warming may occur. Also, your box or container may be subject to some movement both before, during, and after the flight. Please keep this in mind when packing your items. They should be wrapped to prevent jostling should we encounter ‘bumps’ along the way. We are not responsible for any damage due to cold, heat, or turbulence while in our possession.
Shipments Not Picked Up
Mokulele does not provide nor have adequate storage space to hold items overnight, nor does our insurance allow us to provide coverage for any items that are left unattended. Therefore, we cannot hold items overnight. If you do not pick up your items by the time the station closes, the items are no longer the responsibility of Mokulele Airlines or its employees. An overnight holding fee of $25.00 will also be assessed for each envelope and $50.00 for each item that is not deemed an envelope for each day the item is not picked up. After 7 days, the item will become the property of Mokulele Airlines.
Sample items we can ship:
|Flowers||Printed Materials||Electronics||Secure Envelopes|
|Clothing||Cookies & Candies||Doughnuts||Cell Phones|
|Dry Foods||Automobile Parts||Gifts||Car Keys|