Customer Care

  • Call us for RESERVATIONS: 1-808-495-4188
    For customer service inquiries, including assistance with booking a flight, etc.Weekdays – 5:00 am to midnight ETWeekends – 7:00 am to 10:00 pm ET
  • Email
    For customer service inquiries, including assistance with booking a flight, etc.
  • FAQ
    Frequently asked questions.
  • Contract of Carriage
    Our policies and procedures
  • Career Contacts

    Pilot Inquires: Pilot Recruiting [email protected]
    Human Resources: [email protected]

 

Reservations
For questions/concerns related to future or past travel (eg. new reservations, changes, vouchers) please call our call center at 1-808-495-4188 or 1-866-260-7070, available 24 hours daily.

Customer Care
If you wish to tell us about an experience with Mokulele, you can email or call us.

Once we receive your written feedback, please allow at least 7 business days for us to respond back to you. If you do not require a response, we also welcome any feedback and suggestions on how we might improve our services.

To assist us with properly responding to your experience, please ensure that you include as much as you can from the following information in your description:

Booking reference number (displayed in the upper middle of the itinerary)
Full name, address and contact phone number(s).
Flight origin and destination.
Flight date and time

The Mokulele Airlines Reservation Call Center is open to assist you 24 hours a day, 7 days a week.

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